Legal information
This page holds the details of the company behind this shop, along with a number of legal provisions about using the website.
Company details
Kopero, trading name of JL Enterprises
Torenlaan 5
1402 AT Bussum
The Netherlands
Chamber of Commerce number: 76478378
VAT number: NL003088877B89
Email: info@kopero.nl
For questions about your order, email us. We usually reply within 24 hours on working days.
Information on this website
We do our best to keep the information on this website correct and up to date. Even so, something can be wrong: a price, a delivery time or a product description. No rights can be derived from obvious mistakes and typing errors.
The information about copper on this website and on our blog is general in nature. It is not medical advice and not a substitute for the judgement of a doctor. Our products are not medical devices. If you have health complaints, take medication, or are unsure whether copper water is sensible for you, talk to your GP or your clinician.
Liability
As far as the law allows, we are not liable for damage arising from the use of this website or from it being temporarily unavailable.
This limitation expressly does not apply to damage caused by intent or gross negligence on our part, and not to your statutory rights as a consumer. Those rights always remain: the right to a product free of defects, the right of withdrawal and the statutory guarantee. You will find them in our terms and conditions and our refund policy.
Copyright
The texts, photos, illustrations and design on this website belong to Kopero unless stated otherwise. You may not copy or reuse them for commercial purposes without our permission. Sharing on social media with a link to the source is always fine.
Links to other websites
In some places this website links to other people's websites, for example to a carrier or to scientific publications. We have no influence over the content of those websites and are not responsible for it.
A complaint or a dispute
If you are unhappy about something, please tell us first at info@kopero.nl. We reply within 24 hours on working days and look for a solution together.
If we cannot resolve it together, you can put your complaint to the European online dispute resolution platform: ec.europa.eu/consumers/odr. As a consumer you can also always bring a dispute before the competent court.
Dutch law applies to our agreements. If you are a consumer living in another EU country, you keep the protection of the mandatory rules of the law of your own country.
Read more
Our privacy policy explains how we handle your data. The shipping policy lists shipping costs and delivery times per country.